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Security

Here at Monfex, we’re committed to providing our users with industry-leading security standards.
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Client Asset Safeguards

Monfex offers some of the best cyber-security measures available to ensure that customers assets and funds are strictly protected. We regularly test and audit our security measures to ensure that they correspond to the highest industry standards.
Monfex uses the following measures:
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    Two factor authentication (provided by Google Auth) for account security, preventing unwanted third party access to user accounts
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    Digital assets are held in cold storage using multisig technology
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    HTTPS using SSL encrypts all site traffic
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    Hashed and encrypted passwords, with encryption on all sensitive data
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    Distributed denial of service (DDoS) attack protection with Cloudflare
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    Ongoing and consistent security updates and checks
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    Regular security assessments and patches to stay ahead of potential vulnerabilities

Trading Platform Infrastructure

The Monfex trading platform is designed to provide our users with the lowest latencies and meet or exceed all industry standards. Our system is designed to provide a user-friendly experience while maintaining the standards that institutional investors have come to expect.

Wallet and Fund Storage

Bitcoin is the sole asset held by Monfex users on the Monfex platform, and the grand majority is stored offline in ‘cold wallets’. Only a small amount of funds are stored hot - that is, only operational funds are stored online. Multisig technology further protects unauthorized access to client funds. To fund your account, deposit Bitcoin by selecting the ‘Deposit' button at the top-right corner of the trading platform.
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Two Factor Authentication

Dual authentication, also known as 2FA or two-step verification, is an industry-standard authentication scheme that makes users provide two separate authentication factors before allowing access to accounts. This is far more secure than simple password protection, and can be set up easily in minutes. Read more about 2FA and the technology behind it here.
img In order to enable the 2FA for your account, please go to the Profile Settings in your Monfex trading account, then select ‘Enable’ for 2-Step verification. A video tutorial can be found here. The 2FA works with the help of the Google Authentication app.
For further questions, security-related or product inquiries, feel free to contact us at [email protected]